Dear Valued Customer,
In the event, you may realize that some of your goods are damaged or missing, or if you feel that you have been over-charged or charged for services that you didn’t receive prior, during or after services were completed, please contact customer service.
Please print and fill out the attached form at the bottom of this page and email to CLAIMS@CALIRELOCATIONSYSTEMS.COM
Upon receiving your information online, a Claim Acknowledgment Confirmation Notice will be sent to you via email, confirming that your claim/complaint has been received and entered to our electronic system. Note: Please make sure to check your junk or spam folders for our email confirmation.
HOW CAN I CHECK THE PROGRESS / STATUS OF MY CLAIM?
If you wish to check the status of your case, PLEASE email us at: INFO@CALIRELOCATIONSYSTEMS.COM. All claim correspondence will be made VIA EMAIL/MAIL. We may call you (If needed) for additional information or clarifications regarding your claim.
HOW LONG DOES THE PROCESS TAKE?
FOR INTERSTATE MOVES: We have 120 days to provide a settlement offer for your claim, from the date your complete claim along with all required documents is received in their office. If claims can’t be settled or denied within that time, an extension notice must be sent to the customer within every consecutive 60 days period.
KINDLY ACCEPT OUR APOLOGIES FOR ANY INCONVENIENCE AND WE WISH YOU THE BEST IN YOUR NEW LOCATION!Download Form